Disruption in Education

January 4, 2017 by Meghdeep Jayakar

In 2009, there was news about computers that would be marking English exam essays in UK which was met with an uproar. Software is beginning to encroach on an area believed to be highly dependent on human skill and judgement.

Technology is emerging that will soon give students instant feedback and would be well suited to assignments that might not otherwise receive detailed scrutiny from an instructor. These represent only a small example of the backlash that is certain to arise as the full force of accelerating information technology finally falls upon the education sector.

On one hand is the increasing cost of university education and on the other hand open online courses have started giving stiff competition to regular players. The only aspect as of now missing with these open courses is certification. Time will find means around this.

Internet-based software building blocks are accelerating the inevitable drive towards increased automation and paradigm shifts in the education sector, what we refer to as the “Digital Disruption / Digital Transformation”.

There are 2 sides in Digital Transformation - either you are transforming or you are getting disrupted (facing the threat of disruption).

It is pertinent to note here that there is a very critical differentiation between “Digitalization” and “Digital Transformation”. While many institutions have succeeded in “digitalization” through the employment of traditional Learning Management Systems (LMS) or E-Learning products, the real transformation is yet to happen.

The real “transformation” in the education sector will happen only when there is a change in approach to knowledge transfer, pedagogy and the consumption of knowledge. In the backdrop of the changes that are happening in all our personal lives it is only natural that we will gravitate towards learning against a backdrop of these changes.

We are no-more islands we are super-connected in this electronic world where we consume data in the form of multiple content almost on an hourly basis. We have become collaborative almost unconsciously, we opinionate almost instantly and are aware of what happens around us as it happens.

Some very interesting points:

  1. Memorization and raw logic is for computers
  2. Value of developing special knowledge is diminishing

The future organizational worker will require training around:

  1. Adaptability
  2. Creativity
  3. Emotional Intelligence

The new-age education must happen around the following key aspects:

  1. Collaborative Learning
  2. Shared Learning
  3. Co-operative Learning

Areas like Artificial Intelligence and Machine Learning will play a pivotal role in the modern digital education space giving unseen insights into how learning is happening and allowing academicians to adapt quickly to changes.

Platforms that enable this through a social experience will be more effective than traditional Learning Management Systems, because Social Learning forces one to contribute and be an active consumer. Participation and engagement are very critical to any flavor of e-learning. Frequently e-learning is designed as “the teacher teaching” and not “the learner learning”. This leads to a rigid design that directs the learner along a specific path. It is observed that e-learning designed in this way can fail for two reasons:

  • the business needs changes but the learning intervention is too rigid to respond
  • the learner would prefer to learn in a different way or already has acquired some of the knowledge. As a result, they feel alienated and patronized by the didactic.

The focus should be on the experience of challenge, competence and interest, which per flow theory are the three key components in a successful engagement. Education platforms like Claned with their innovative approach will be key players in this transformation.

Meghdeep Jayakar

A highly experienced and seasoned professional with over 25 years of experience in Sales and Business Development across Global Companies like Telstra, IBM, Oracle, Cisco and SAP. He has a keen understanding of Technology and the ability to translate the same into key benefits for customers spanning corporate as well as government market segments. He also has in-depth knowledge in running software organizations with all round exposure to Sales through Support.

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